Terms of Service
These terms govern your use of Mynco's client portal platform. Please read them carefully before using our service.
1. Acceptance of Terms
By accessing or using Mynco ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all users of the Service, including without limitation users who are browsers, freelancers, agencies, or contributors of content.
2. Description of Service
Mynco is a client portal platform that enables freelancers and agencies to:
- Create professional client portals for project delivery
- Upload and share project files securely
- Process payments through integrated payment gateways
- Communicate with clients through built-in messaging
- Track project progress and client engagement
We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.
3. User Accounts and Registration
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3 Account Types
We offer different account types with varying features and limitations. Your use of the Service is subject to the limitations and features of your chosen plan.
4. Payment Terms
4.1 Pricing
Service pricing is available on our website and may be updated from time to time. Price changes will be communicated with reasonable notice.
4.2 Payment Processing
Payments are processed through Stripe, a third-party payment processor. By using our Service, you agree to Stripe's terms of service and privacy policy.
4.3 Billing and Invoicing
For paid plans, billing occurs on a monthly basis unless otherwise specified. You authorize us to charge your payment method for all fees incurred.
4.4 Commission Structure
Free plans may include commission fees on client payments. Commission rates are clearly stated in your account dashboard and may vary by plan.
4.5 Refunds
Refunds are handled on a case-by-case basis. We do not provide refunds for partial months of service or for unused features.
5. User Content and Files
5.1 Content Ownership
You retain ownership of all content and files you upload to the Service. By uploading content, you grant us a limited license to store, process, and display your content as necessary to provide the Service.
5.2 Content Responsibility
You are solely responsible for the content you upload and share through the Service. You represent that you have all necessary rights to share such content.
5.3 Prohibited Content
You may not upload, share, or transmit content that:
- Violates any applicable laws or regulations
- Infringes on intellectual property rights
- Contains malware, viruses, or harmful code
- Is defamatory, obscene, or offensive
- Violates privacy rights of others
5.4 File Storage
We provide secure file storage as part of the Service. File retention policies may apply based on your plan type.
6. Client Portal Features
6.1 Portal Creation
You may create client portals to share projects with your clients. You are responsible for the content and access permissions of these portals.
6.2 Client Access
Clients access portals through links you provide. We are not responsible for client actions or communications within your portals.
6.3 Payment Processing
Client payments are processed through our integrated payment system. You are responsible for ensuring accurate pricing and payment terms.
7. Intellectual Property
7.1 Service Ownership
Mynco and its original content, features, and functionality are owned by Mynco Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 User Content
You retain all rights to your content. We do not claim ownership of your intellectual property.
7.3 License to Use
We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate security measures to protect your data, but no method of transmission over the internet is 100% secure.
9. Limitation of Liability
To the maximum extent permitted by law, Mynco shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.
11.2 Termination by Us
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may delete your account and data in accordance with our data retention policies.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service.
Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Last Updated: January 15, 2025